Shipping
We dispatch orders within 1-2 business days. During peak periods, it might take up to 3-5 business days.
Delivery times are indicated from the day when the shipment of your order has been confirmed by Diaz Aliaga. Our aim is to fulfill your order in the time scale told above. However, we cannot take responsibility if the delivery time is longer than indicated. We are always happy to answer questions about your order, so please feel free to contact our customer service team with your inquiries at customercare@diazaliaga.com.
Excluded Time Periods And P.O. Box Addresses
Our distribution center does not dispatch orders on Saturdays, Sundays, and bank holidays in Peru. Peruvian bank holidays include January 1, April 6, Good Friday, April 9, May 1, June 29, June 30, July 27, July 28, July 29, August 6, August 30, October 8, October 31, November 1, December 8, December 9, December 25.
We do not ship to P.O. box addresses.
VIS MAIOR
Although we use reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delays.
If you have problems with tracking your order, please contact the Customer Service Team via our support e-mail: customercare@diazaliaga.com
Returns And Exchanges
For detailed information on returns and exchanges, please see our Returns & Exchange policy here.
By purchasing our goods and/or using our services, you accept this Shipping & Return Policy. Please read this Shipping & Return Policy carefully.
The terms used here, unless otherwise defined, have the same meaning as in the General Terms and Conditions.